Customer Service Agent - Tuesday to Saturday

Posted 15 days 8 hours ago by Confidential

£8.79 - £8.88 Hourly
Temporary
Not Specified
Temporary Jobs
West Midlands, United Kingdom
Job Description
A fantastic temporary opportunity has arisen for Client Service Agents to join a fast paced team working within an amazing location for a Logistics company in Coventry.
The purpose of the role is to provide support to some of the business's largest clients throughout their peak period, solving problems and ensuring the highest level of customer service.

Daily Duties Include:

* Taking telephone enquiries to and using the system to solve small problems such as parcel tracking or providing proof of delivery
* Analysing data to provide valuable information to clients about the performance of their account
* Problem solving and investigating issues
* Dealing with email requests

Hours of work are Tuesday to Saturday rotating shifts one week at 8-5 the next week 9-6, with 1 hour break for lunch

This position offers free on site parking, two x 10 mins paid breaks, subsided canteen and free tea and coffee.

To apply for this position please click APPLY

Cordant People are an equal opportunities employer
Cordant Group is an equal opportunities employer
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