Customer Service and Sales Executive

Posted 13 days 23 hours ago by Confidential

£18,000 Annual
Permanent
Not Specified
Customer Service Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description
Customer Sales and Support Executive

Basic Salary £18,000 + bonus

Based in the Manchester area

Are you looking for a company who will give you training and development and the chance of a long term career? If you have great communication skills, some experience in customer service or sales and want a really consultative position creating solutions for customers, you could be perfect for this new role with my client.

The Role:

* This is a customer focused position where you'll be speaking to business clients about their requirements, understanding their technical specifications and discussing the right solution for their needs.

* You'll communicate over the phone and e-mail to solve any problems and advise on product choice and suitability.

* Processing orders and sending out acknowledgements as well as updating them with progress through to dispatch.

* You'll liaise with internal departments including production, sales, finance and dispatch to ensure all areas of the business understand requirements and timescales.

* Full training is provided on products and solutions so we're looking for someone with a desire to learn and develop a long term career.

* This role is office based and my client is fully adhering to government guidance to ensure Covid 19 safety precautions are in place.

About You:

* You'll have a minimum of 12 months customer focused experience and ideally some sales, although this isn't essential.

* We're looking for someone with great communication skills, both over the phone and on e-mail. Someone who is driven to find the best solution for customers and proactive in ensuring it's delivered.

* Attention to detail is key as you'll be processing order information so someone with good numeracy and literacy skills would be a great fit.

* You'll be results oriented motivated to create a really positive customer experience, working within defined timescales and outcomes.

* Most of all, you'll want to learn, grow and develop in the role! We want someone who can take on board technical information and challenges themselves to overcome problems and deal with complex customer needs.

The Package:

* The basic salary is £18,000 with a really achievable quarterly bonus for the first 6-12 months. Once you're more experienced this will change to a more sales focused bonus structure with an increased earning potential.

* Full training is provided in a structure programme to help you grow and achieve.

* There are other benefits including health cash plan, death in service benefit, pension and 22 days holiday increasing with service.

* There is free parking on site and good public transport links.

This position is available immediately so please get in touch as soon as possible by applying below. We anticipate a high volume of response so unfortunately will only be able to respond to shortlisted candidates.

Evolution Recruit is acting as an Employment Agency in respect of this position
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