Customer Service Advisor

Posted 6 days 12 hours ago by Confidential

£20,000 - £22,000 Annual
Permanent
Not Specified
Customer Service Jobs
Leicestershire, Castle Donington, United Kingdom, DE742
Job Description
Customer Services Advisor £21-22k, Monday to Friday, Castle Donington based

We are looking for a proctive experienced customer service advisor to join a friendly well established client in Castle Donington.

This is a fast paced role where you will be the first point of call for customers for sales enquiries, product enquiries and the resolution of queries.

You will be providing day to day support to the external account managers and liaising with their customers to ensure the accounts are running smoothly

As the customer service advisor you will be answering high numbers of enquiries and sales calls from customers along with managing emails and possibly a little web based email chat.

We are looking for someone who is professional, courteous and presentable at all times and be able to work within a faced paced business with excellent communication skills both over the phone and via email.

The ability to multi task and and have great attention to detail.

Experience in working within a proactive customer services environment or a sales account management role previously

Good level of MS Office including excel.

Building good relationships is key and although this is not a sales role you will be expected to spot and nurture new opportunities

Hours of work are 9-5pm Monday to Friday

If you would like to be considered for this role, please apply now as we are looking to interview quickly

Vantage Recruitment are acting as an employment agency for the purposes of this vacancy
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