Restaurant Operations Manager

Posted 20 days 22 hours ago by Green Line Apothecary

Permanent
Not Specified
Hospitality & Tourism
Rhode Island, Providence, United States, 02901
Job Description

Overview:

Green Line Apothecary is hiring a Restaurant Operations Manager to take our soda fountains to the next level! We are seeking a knowledgeable, hard-working, and innovative Front-of-House restaurant professional to manage, drive excellence, and generate growth at our soda fountain operations - in both Wakefield and Providence RI.


About Green Line Apothecary:

What's old is new again. Founded in 2016 by pharmacist Christina Procaccianti, Green Line Apothecary is a fast-growing, independently-owned healthcare company that combines the nostalgic personalized service of vintage drugstores with the efficiency of modern pharmacy. Offering statewide prescription services from two retail locations in Rhode Island, Green Line is redefining the pharmacy experience with a return to the practice's roots.


The old-fashioned elegance of its brick-and-mortar stores - complete with vintage soda fountains and curated health & wellness product section - goes hand-in-hand with the full-service pharmacy's robust delivery infrastructure. Whether it is a sip of a hand-crafted soda or a medication delivered to your doorstep, Green Line has got just what the doctor ordered.


Restaurant Operations Manager Responsibilities:

Green Line's customers expect an old-fashioned level of personal service with all the amenities of a modern pharmacy - and that especially includes our vintage soda fountain. Affectionately known as a "Soda Jerk," named after the jerking motion of the soda fountain draft arm, the Restaurant Operations Manager would oversee our Soda Jerk staff at both our Wakefield and Providence locations, as well as all other operations of the soda fountain business.


Managerial operations would entail both Green Line locations and would include:

  • Manage soda fountain staff, including scheduling, recruiting, hiring and training team members
  • Provide leadership to day-to-day operations with focus on problem solving and process improvement
  • Develop and implement daily operational procedures including equipment maintenance, sanitation procedures, and food preparation
  • Plan and set goals for soda fountain revenue and performance
  • Manage and order food-service inventory
  • Creatively develop, review, and implement expanded menu options based on seasonality, performance, and business objectives
  • Collaborate with pharmacy, merchandising and other colleagues to drive overall performance and customer satisfaction
  • Expertly operate computer-based Point-of-Sale system, including generating sales and inventory reports
  • Ability to work with spreadsheets and google suite of cloud-based tools
  • Report directly to owners/executive management
  • Provide reporting to owners including revenue performance, inventory, staff assessments


The Restaurant Operations Manager would also be expected to work in both soda fountain locations, fulfilling the following daily responsibilities:

  • Expertly make and serve menu items at our restored 1940's soda fountain; including soda, ice cream, shakes, floats and more
  • Maintain a clean and organized soda fountain in a fast-paced environment
  • Stocking shelves and assist in managing front-of-the-store inventory
  • Managing cash register
  • Charismatically greeting and interacting with customers to re-create the classic drugstore environment
  • Assisting customers find retail items throughout the store
  • Cleaning, mopping, trash removal, restocking, etc.


Qualifications:

  • 3+ years of restaurant management, operations, front-of-house or similar experience required
  • Track record of innovation, superb performance, and exceeding of customer expectations
  • Experience managing staff of 10+ people preferred
  • Ability to develop talent and build teams
  • Excellent customer service instincts, positive attitude, and communication skills
  • Fundamental business math, accounting and analytical skills
  • Computer literacy
  • Bachelors or Associates degree preferred
  • Ability to travel between Wakefield RI and Providence RI locations


Schedule:

40 hours per week, full-time schedule, to include 6-8 hour shifts in both locations

For reference -

Wakefield store hours: 8:30am-8pm (7 days)

Providence store hours: 8am-9pm (7 days)


Compensation:

  • $35,000-$45,000 annual base salary commensurate upon experience. Total earning potential of $75,000+ with bonuses achieved
  • Health, vision, and dental benefits
  • 401k with company match
  • Use of company vehicle
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