Senior Client Manager

Posted 11 days 11 hours ago by Anonymous

£45,000 - £55,000 Annual
Not Specified
Advert / Media / Entertainment
London, United Kingdom
Job Description
They need you to build successful long-term client relationships with allocated clients and practice effective and profitable account management on each of your projects.

This is a key role requiring the highest level of

Organisational skills / Tenacity / Motivation / Charisma

You will show them that you have:

* Successfully inspired internal and client teams and projects to produce creatively excellent solutions.

* Had responsibility for budgets and developing your key accounts.

* The ability to build equitable partnerships with your clients, moving beyond a 'supplier' relationship.

* An evolving ability to anticipate and understand and solve issues and challenges before they become critical.

* A positive approach to every internal and external relationship.

* An ability to see and drive the 'big picture'.

* Bags of common sense.

* An exceptional eye for detail.

* You will need to be

* Comfortable talking to Director-level decision-makers

* Passionate and knowledgeable about branding and design

* Highly intuitive and aware

* An engaging communicator

The bare minimum they need from you is

* Three years in a client servicing role within a branding/design agency environment, preferably with some experience at Senior Client (Account) Manager level.

And the technical skills they'd appreciate are

* MacOS

* GoogleDrive applications

* MSOffice

Ideally, you will have experience of/exposure to
Large rollouts for global branding, design and packaging projects from start to finish

The role in detail


Account Manage a selection of core clients and creative projects, ensuring efficient project administration and seeing projects through to completion on budget and on time.

Successfully manage and inspire internal and client teams and projects to produce creatively excellent solutions.

Start to influence your core clients from a strategic perspective and own smaller clients without Client Director or Client Development Director directly responsible.

Develop strong client relationships with your allocated clients.

Take ownership of project budgets; preparing proposals, cost estimates and creative briefs (with support) in advance of project work starting.

Report on project status through contact reports/activity reports to internal/external teams.

Anticipate issues and challenges before they become critical, actively seeking to understand issues and propose solutions.

Effectively resource for your projects on a weekly basis with the Creative Resources Manager.

Contribute to business development, working as part of a team to bring in significant business via your ongoing client relationships, and helping to drive farming strategies alongside Client Director/Head of Client Management:

Write farming activity plan with Client Director/Head of Client Management

Report on client business to feed into developing activity

Help to identify new opportunities
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