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Service Coordinator

Posted 8 days 5 hours ago by Confidential

£9.13 Hourly
Temporary
Not Specified
Call Centre / Customer Service Jobs
Staffordshire, Stoke-on-trent, United Kingdom, ST1 1
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Job Description
HRGO ARE HIRING*

We are looking for a Help desk service coordinators!

We are looking for Help desk Cooordinator's to deliver excellent customer service, handle enquiries via phone, email and self-service channels. In the job you will respond to, plan and organise the full life cycle of all facilities management work from customer enquiry to job completion, utilising the CAFM system (Maximo). This will include planning and dispatching both Reactive and Planned Maintenance works to a number of engineers, sub-contractors and site managers across various locations, ensuring all are completed within contractually defined Service Level Agreements and providing administrative support where appropriate.

Requirements for the role:

5 GCSE's grade C or above
Great customer services experience
Good written and verbal communication skills
Team player
Good with IT
Able to work in a fast paced environmentIf this is something you would be interested please APPLY NOW
Alert me to jobs like these: Service Coordinator

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